QuantcastUnderground Printing - FAQ

CUSTOM PRINTED APPAREL

frequently asked questions

If you don't see your question here don't be shy, contact us!

  • How much will my shirts cost?
  • The cost of a shirt or an order depends primarily on four things. How many shirts you're ordering, what color the shirts are, how many locations there are, and how many colors are printed on each location.

  • Can I come in and see you to place my order?
  • Of course! You can come in and see us at any of our locations, no appointment necessary.

  • Can I talk to a real person about my order before I place it?
  • Absolutely! You can call a store in your area, or reach us at our main production facility Toll Free at 1-877-242-4787

  • I don't live near a store, can I still place an order?
  • No problem! We actually service customers in all 50 state as well as Canada and Europe! Just call in or go online to place your order!

  • How do I get my shirts once they're printed?
  • You can either have your shirts shipped right to you, or you can pick them up from one of our locations.

  • How long does it take to get my order?
  • Whenever you need them! Tell us your due date and we'll make sure they arrive on time. (note: not all products are available for orders required in less than 5 business days.) Contact Us if you have questions about your due date!

  • I don't know anything about graphic art, is that a problem?
  • Not at all! Try our Online Design Studio. Still can't figure out your design? Our in-house graphic art department can work with you to make your vision a reality. Whether you're working with vector-based artwork or a doodle on a napkin - we'll make sure you're happy with your shirts.

  • What format should I submit my artwork in?
  • We can handle any file type, but we prefer Adobe Illustrator files. The higher the DPI (dots per inch) the better. Basically, the highest quality image you can find will serve everyone best.

  • How can I pay for my order?
  • You can pay for your order with cash, check, or credit card. Personal checks are accepted.

  • Do I need to prepay for my order?
  • No, but payment must be made at the time your order is picked up. If your order is being shipped, payment is required before your items will be shipped.

  • I work for a University or school, can I pay with a PO?
  • Yes! Please contact a store or sales representative for more details and to set up an account.

  • How can I go about getting a price quote?
  • For a custom quote contact one of our locations.